Return Policy

Return Policy

We are so confident you'll be pleased with the quality and effectiveness of the products you order that we offer a 60 day unconditional money back guarantee. We are dedicated to providing you with the best quality and service. You may return any item purchased for any reason within sixty (60) days of purchase, and the refund will be applied back to your original form of payment less any shipping fees.

If you wish to do a return, please Email Customer Service to receive an RMA# and specify the name of the product/s you are returning. Then please follow the Return Instructions listed below.

 

Return Instructions:
1. Please contact us to receive an RMA#.
2. Place the item/s in sturdy packaging that you are returning. Please make sure all items are packed tightly and securely. 
3. Use the mailing address below to address your return shipment.
4. Put the RMA# you received from us on the front of the package next to "Attn: Returns".
5. Take the package to your preferred shipping location to have it delivered to us.

Please return all opened and unopened items to the address below:

 

Sinew Therapeutics

5348 Vegas Dr.

Las Vegas, NV 89108

Attn: Returns (Include RMA# here)

 

Damaged Items

Should you receive a product that has been damaged in transit, please contact us immediately for further instructions. Please do not discard the damaged product(s) and retain the original box and packaging in case your carrier requires an inspection of the damaged package.


If you have any questions or comments about our return policy, or want to inquire about a returned order, please call us at 1-800-385-2301 or Email Customer Service